Certain types of claims are unable to be determined by CARS. Those claims can proceed to the District Court of NSW. This includes the following types of claims:

• Where liability has been denied by the insurer
• Where there are complex legal or other issues involved

In this case a claim can be commenced immediately in the District court of NSW and will be determined by a Judge.

Otherwise all claims must first be determined by CARS and only then if dissatisfied can an injured person elect to commence a claim in Court.