What is WIRO?

The NSW Government established the WorkCover Independent Review Office (WIRO) in 2012.

WIRO’s primary function is to help resolve work capacity dispute complaints quickly, fairly and justly.

If you have a work capacity dispute with the insurer and WorkCover has reviewed the matter and confirmed the insurer’s decision then you can appeal the matter to WIRO who will review the decision.

WIRO has also established the Independent Legal Assistance and Review Service (ILARS) this service was established to provide free and independent legal advice to injured workers. Your lawyer obtains approval from ILARS for funding to proceed with your claim, much like legal aid.