What medical, hospital or rehabilitation expenses are payable by the insurer?

An injured worker is eligible for payment of the following benefits:

  • Medical treatment
  • Hospital treatment
  • Ambulance costs
  • Workplace rehabilitation services
  • Travel expenses to attend Medical and Hospital rehabilitation appointments

The insurer will only pay approved expenses after they have been requested to pay. If you incur medical expenses without prior approval the insurer will not pay (except for expenses incurred immediately following an injury).

The insurer will only approve payment if the treatment expenses are reasonable and necessary.