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When Should I seek the Assistance of a Lawyer for my CTP Claim NSW

This means that lawyers cannot be paid or recover legal costs for providing advice on certain matters in CTP green slip claims. A lawyer is not required initially following injuries sustained in a motor vehicle accident.

The new CTP green slip scheme came into effect on 1 December 2017 and new laws were introduced which restricts lawyers from receiving payment for certain services and regulates how much a lawyer can charge for other types of services.

This guide covers the CTP changes and when you should seek the Assistance of a Lawyer for a CTP Claim in NSW.

 

 

Recent CTP changes

The reform will allow all injured motorists, regardless of who was at fault, to obtain benefits for loss of income, medical expenses, and commercial attendant care for a period of 6 months similar to the current workers’ compensation scheme.

Not at Fault Moderate Injury (less than 11% WPI)

If the injured person was not at fault and has suffered moderate injuries reflected in a whole person impairment (WPI) of 11% or less they will be entitled to two years of weekly income benefits and payment of medical expenses and attendant care needs, much the same as the current workers’ compensation scheme. If the injured motorist requires assistance after the two year cut off they can make a common law claim for past and future economic loss. The maximum period such injured motorists can receive weekly benefits will be 3 years.

A common law claim, if made within 3 years will allow payments for past and future loss of income only. Once the common law claim settles no further weekly benefits will be paid. Medical expenses and care needs will however continue to be paid, if reasonably necessary.

Not At Fault Serious Injury (WPI 11% or greater)

Seriously injured motorists with a WPI of 11% or greater will receive the same benefits as moderately injured motorists. However, in addition to these benefits, a seriously injured person who pursues a common law claim will be entitled to up to 5 years weekly income payments until their common law claim settles. They may be able to receive medical expenses benefits, as well as commercial attendant care benefits for life.

Within 3 years of the accident seriously injured motorist can make a common law claim for compensation in relation to past and future loss and non-economic loss for pain and suffering. The idea behind the reform is to make benefits available quickly in order to reduce financial hardship and allow injured motorists to concentrate on their recovery and getting back to their pre-injury life style.

The new CTP reform is set to save NSW motorists approximately $120 off their Green Slip, and it is expected that on average premiums will drop from $650 to $528 in NSW. This is a win overall as it will not only benefit motorists but also reduce the super profit that insurers boasted prior to this reform.

How To Make An Application

The injured person is required to make an Application for Personal Injury Benefits. To do so, an Application for Personal Injury Benefits is made through the State Insurance Regulatory Authority website, known as SIRA.
You need to make an application for personal injury benefits before seeing a Lawyer.
Once the claim is made a lawyer can assist with the matters below.

Statutory Benefits Scheme

You will need to see a lawyer in relation to ongoing benefits you may have under the statutory benefits scheme if an insurer decides about the following: –

  1. The motor accident was caused wholly or mostly by the fault of the person claiming statutory benefits; or
  2. The person claiming statutory benefits injuries arising from the motor accident were minor injuries.

If the insurer decides that the accident was your fault or that you have contributory negligence of greater than 61% or that your injuries were minor injuries, then you are not entitled to receive weekly payments and medical expenses beyond 26 weeks.

This decision must be made in writing and usually is made at about 3 months after the accident.

You can challenge this decision through the Dispute Resolution Service (DRS) and will need the assistance of a lawyer.

This is the time when you need to consult with an accredited specialist in personal injury law to determine if you can receive statutory benefits for greater than 26 weeks.

Common Law Claim

A claim for compensation for common law damages can only be made if the insurer agrees the following: –

  1. The motor accident was caused wholly or mostly by the fault of the other driver; or
  2. That your injuries from the motor vehicle accident are more than a “minor injury”.

A claim for common law damages entitles you to claim an amount for the following: –

  1. Non-Economic loss – pain and suffering, that is loss of enjoyment of life as long as your whole person impairment exceeds 10%.
  2. Economic loss – compensation for loss of income including:-
    1. Past loss of earning.
    2. Future loss of earnings.
    3. Future deprivation or impairment of earning capacity
    4. Loss of superannuation.
    5. Damages for costs relating to accommodation or travel incurred as a result of the injury.
    6. Damages for the cost of the financial management for any damages that are awarded.

Non-Economic Loss

To make a common law claim for non-economic loss, that is pain and suffering, loss of amenities of life and reduced life expectancy you need to establish the following:-

  • That the accident was caused by the fault of the other driver.
  • That you have more than a “minor injury”.
  • That you have a whole person impairment greater than 11%.

Economic Loss

To make a claim for common law damages for past and future loss of income or deprivation or impairment of future earning capacity you must establish the following: –

  • That the accident was caused by the fault of the other driver.
  • That you have more than a “minor injury”.

You will need the assistance of an accredited specialist in personal injury law to assist you to obtain the necessary medical and other evidence to make a common law claim for damages.

You must make a claim for common law damages within 3 years from the date of the accident.

To assist you in making a common law claim for damages, the insurer is required to pay legal costs in accordance with Schedule 1 of the Motor Accidents Injuries Regulation 2017. Schedule 1 allows an amount of legal costs to be paid by the insurer based on the amount of compensation you receive and the stage at which your claim is resolved.

The costs paid by the insurer however generally do not cover the total costs and disbursements incurred in preparing your claim. Your lawyer can charge legal costs and disbursements over and above those required to be paid by the insurer under Schedule 1. This must be agreed between you and your lawyer. Any legal costs paid over and above that contained in Schedule 1 are paid at the conclusion of the claim and are paid from the damages you receive.

You should always seek the advice of an Accredited Specialist in Personal Injury Law.

Garling & Co Lawyers

Matthew Garling

Matthew Garling is an Accredited Specialist in Personal Injury Law approved by New South Wales Law Society. He is admitted to practice in the Supreme Court of NSW and the High Court of Australia. Matthew is also a member of...
Mark W.
10:50 17 Sep 25
Garling and Co. are an exceptional outfit. Matthew Garling is a talented lawyer and supported and surrounded by a great team of people including Allison Luck and others. What made Matthew... particularly impressive with my case were his ability to communicate complex legal processes and simplify options for the next steps, his genuine interest in the law, and his passion to seek appropriate compensation on my behalf. He was not ready to settle my case until I was ready to settle the case. I am very grateful to have had Garling and Co. 'in my corner' and would not hesitate to recommend this business to others.read more
Elyce
22:22 06 Sep 25
I never imagined this chapter would close, but it finally has.I cannot thank Joelle enough for the incredible support she gave me during one of the most challenging times in my life.Her... professionalism and genuine care throughout my claim process exceeded all my expectations.Whenever I contacted Garling and Co to speak with Joelle, I was assisted by Lynn. She was always polite, clear, and concise, and consistently showed empathy whenever I called or emailed.read more
Anonymous 1.
22:02 04 Sep 25
I was referred to Garling & Co Lawyers, after previously retaining another law firm who failed to progress my matter for a period verging on three years.This was extremely frustrating and damaging,... causing me a lot of unnecessary stress and unreasonable delays. After my first conference with Matthew, he understood the challenges that I had faced and that I wanted to resolve my matter with the defendant reasonably and in a timely manner.My matter was resolved at mediation and during the process, Matthew and Dallas Morgan (barrister), professionally communicated the procedure to me and they negotiated a reasonable settlement, that I was comfortable in accepting.Thank you to Matthew and Allison for being patient with me during the most challenging time of my life. I can now move on with my life and heal. Had I not retained Garling & Co Lawyers, I highly doubt my matter would ever have been resolved.read more
Sammy R.
01:07 04 Sep 25
Garling and Co have been the best lawyers. Kerry and Matthew have worked and been working on my case for a long time now. They have worked so hard and fought for my case every step of the way. They... are highly experienced in what they do, and are compassionate at the same time. I highly recommend this firm. My life changed in an instant when I was hit by a car, I will be forever grateful for the help they've given me. 10/10read more
Donelle L.
20:37 11 Aug 25
So very happy with the service Garling has provided with both of my claims from the start to the end cannot thank them enough Mathew and the team are the best
Rachel J
01:46 09 Aug 25
The level of service that Garling & Co provides is truely unmatched.Thank you to both Matthew and Allison for your professionalism & dedication throughout my journey of being a client.Matthew... provided me with genuine, factual and straightforward advice throughout the process and this made things easy to understand and put any uncertainty I had to rest. A complicated process ran smoothly and I always felt supported, knew where things were at and that I was in good hands.The communication at Garling & Co is exceptional. Every question I had, whether by email or phone was responded to in a timely manner and at every stage I was confident Matthew would be guiding me through the next steps - which he did, until my case was finalised.Thank you for upholding clients dignity and respect, these are values people like me need in such critical times of their lives. As a client, it is clear these values shine through. You provided me with a safe space where I was able to focus on my day to day challenges caused by my injuries, while you took care of the legal aspect on my behalf.Lastly, I’m grateful for your commitment to the work that you do and the care that you provide to people who find themselves in unfortunate circumstances beyond their control. And thank you so much for the very positive outcome that I received.read more
Ros P.
07:12 29 Jun 25
Staff polite, clear and concise. Explained well in a logistical manner. Overall a great service.
Chris G
01:25 23 Jun 25
My experience with Garling & Co has been a positive one throughout the claims process. Matthew, Emily, Emma and Rebecca have been responsive, understanding and supportive during my ongoing recovery.
Sandra C.
04:11 16 Jun 25
Garling & Co Lawyers were professional from start to finish. They made me feel like I was as important to them as all their clients. Emma Perkins and her team went over and above in all aspects to... exceed my expectations. Highly recommended.read more
Phillip R.
12:05 26 Apr 25
My case was extremely well managed by Garling & Co. I can highly recommend and commend Matthew Garling for his professionalism in handling my matter in a direct manner. Thank you.
READ ALL TESTIMONIALS

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Mark W.
10:50 17 Sep 25
Garling and Co. are an exceptional outfit. Matthew Garling is a talented lawyer and supported and surrounded by a great team of people including Allison Luck and others. What made Matthew... particularly impressive with my case were his ability to communicate complex legal processes and simplify options for the next steps, his genuine interest in the law, and his passion to seek appropriate compensation on my behalf. He was not ready to settle my case until I was ready to settle the case. I am very grateful to have had Garling and Co. 'in my corner' and would not hesitate to recommend this business to others.read more
Elyce
22:22 06 Sep 25
I never imagined this chapter would close, but it finally has.I cannot thank Joelle enough for the incredible support she gave me during one of the most challenging times in my life.Her... professionalism and genuine care throughout my claim process exceeded all my expectations.Whenever I contacted Garling and Co to speak with Joelle, I was assisted by Lynn. She was always polite, clear, and concise, and consistently showed empathy whenever I called or emailed.read more
Anonymous 1.
22:02 04 Sep 25
I was referred to Garling & Co Lawyers, after previously retaining another law firm who failed to progress my matter for a period verging on three years.This was extremely frustrating and damaging,... causing me a lot of unnecessary stress and unreasonable delays. After my first conference with Matthew, he understood the challenges that I had faced and that I wanted to resolve my matter with the defendant reasonably and in a timely manner.My matter was resolved at mediation and during the process, Matthew and Dallas Morgan (barrister), professionally communicated the procedure to me and they negotiated a reasonable settlement, that I was comfortable in accepting.Thank you to Matthew and Allison for being patient with me during the most challenging time of my life. I can now move on with my life and heal. Had I not retained Garling & Co Lawyers, I highly doubt my matter would ever have been resolved.read more
Sammy R.
01:07 04 Sep 25
Garling and Co have been the best lawyers. Kerry and Matthew have worked and been working on my case for a long time now. They have worked so hard and fought for my case every step of the way. They... are highly experienced in what they do, and are compassionate at the same time. I highly recommend this firm. My life changed in an instant when I was hit by a car, I will be forever grateful for the help they've given me. 10/10read more
Donelle L.
20:37 11 Aug 25
So very happy with the service Garling has provided with both of my claims from the start to the end cannot thank them enough Mathew and the team are the best
Rachel J
01:46 09 Aug 25
The level of service that Garling & Co provides is truely unmatched.Thank you to both Matthew and Allison for your professionalism & dedication throughout my journey of being a client.Matthew... provided me with genuine, factual and straightforward advice throughout the process and this made things easy to understand and put any uncertainty I had to rest. A complicated process ran smoothly and I always felt supported, knew where things were at and that I was in good hands.The communication at Garling & Co is exceptional. Every question I had, whether by email or phone was responded to in a timely manner and at every stage I was confident Matthew would be guiding me through the next steps - which he did, until my case was finalised.Thank you for upholding clients dignity and respect, these are values people like me need in such critical times of their lives. As a client, it is clear these values shine through. You provided me with a safe space where I was able to focus on my day to day challenges caused by my injuries, while you took care of the legal aspect on my behalf.Lastly, I’m grateful for your commitment to the work that you do and the care that you provide to people who find themselves in unfortunate circumstances beyond their control. And thank you so much for the very positive outcome that I received.read more
Ros P.
07:12 29 Jun 25
Staff polite, clear and concise. Explained well in a logistical manner. Overall a great service.
Chris G
01:25 23 Jun 25
My experience with Garling & Co has been a positive one throughout the claims process. Matthew, Emily, Emma and Rebecca have been responsive, understanding and supportive during my ongoing recovery.
Sandra C.
04:11 16 Jun 25
Garling & Co Lawyers were professional from start to finish. They made me feel like I was as important to them as all their clients. Emma Perkins and her team went over and above in all aspects to... exceed my expectations. Highly recommended.read more
Phillip R.
12:05 26 Apr 25
My case was extremely well managed by Garling & Co. I can highly recommend and commend Matthew Garling for his professionalism in handling my matter in a direct manner. Thank you.
University of Technology, Sydney
Member of Law Society of New South Wales
Law Society of NSW Specialist Accreditation
University of Sydney
Legal Profession Admission Board of New South Wales
The law society of nsw professional standards scheme logo.
University of Technology, Sydney
Member of Law Society of New South Wales
Law Society of NSW Specialist Accreditation
University of Sydney
Legal Profession Admission Board of New South Wales
The law society of nsw professional standards scheme logo.
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