See the latest awards we have won on our Industry Awards page here

Search

Medical Negligence Compensation in NSW: What You Can Claim

If you have suffered because of medical negligence in New South Wales (NSW), understanding your rights to compensation is crucial.

Medical negligence can have life-changing consequences, and understanding how damages, payouts, and compensation are assessed is the first step towards securing the support you deserve.

Entitlement To Medical Negligence Compensation In NSW

If you are living with an ongoing injury because of medical negligence in NSW, it is essential to seek legal advice so you can understand your entitlements to compensation, specifically the different categories of compensation, how compensation is calculated, and the factors that affect the compensation that is paid to you.

You will be entitled to compensation for your injuries if you can establish that your injuries were caused by negligence. Your compensation claim ultimately depends on the nature, extent and severity of your injuries and how those injuries impact you and your life.

The law recognises that if a person sustains injury or loss as a result of someone else’s negligence, that person is entitled to be compensated to restore them to the position they would have been in had the negligence not occurred.

How Medical Negligence Compensation Is Calculated in NSW

If a person proves negligence, that person is entitled to claim compensation for past out-of-pocket expenses on account of medical expenses, allied health expenses, medications and disposables or consumables. Similarly, a person can claim the costs of future out-of-pocket expenses arising from treatments or medications that they are likely to require because of the injuries caused by the alleged negligence. This includes medical review and treatment, surgical treatment, psychological and psychiatric treatment, physiotherapy, occupational therapy, speech therapy, aids and equipment and assistive technology.

If the injury caused by negligence gives rise to a requirement for care and domestic assistance, the injured person can claim the costs of past and future care and domestic assistance. If care and domestic assistance had been provided on a commercial basis, the costs would be claimed as out-of-pocket expenses. If the injured person received care and domestic assistance from a family member or friend, the injured person can claim the cost of that care based on average weekly earnings, provided the requirements for care were six hours per week for a period of six months. An injured person can also claim the costs of future care and domestic assistance on a commercial basis if those services are required because of the injury caused by negligence.

Medical Negligence Economic vs Non-Economic Loss

An injured person can also claim economic loss arising from a loss of, or reduction in, earnings or earning capacity. For example, lost earnings due to time off work resulting from the injury. Similarly, compensation is claimable for the anticipated loss of earnings if the injured person’s vocational capacity is impaired. If the injured person has a reduced capacity to work, they are entitled to claim the difference between their pre-injury and post-injury earning capacity. For example, Sam worked 5 days per week before the injury. As a result of injury, Sam’s vocational capacity is reduced to three days per week. In this scenario, Sam is entitled to claim compensation for his future loss of earnings of two days per week that he would have been able to earn had the negligence causing his injury not occurred.

In addition to economic loss, an injured person can claim non-economic loss, commonly referred to as pain and suffering. In New South Wales, to be entitled to claim compensation for pain and suffering, the injured person must be able to prove that their pain and suffering is at least 15% compared to the pain and suffering of the most disabled person imaginable. A sliding scale is used between 15% and 100%. The assessment of pain and suffering depends on the nature, extent, and severity of the injuries, as well as the prognosis. For example, the pain and suffering of a person living with an injury for two years would be assessed at the lower end of the scale compared to an injured person who must live with an injury for the remainder of their life.

Factors That Affect Medical Negligence Payouts

Many factors affect the value of compensation awarded to an injured person. The most significant factor is the ability to substantiate the loss and prove that the alleged negligence caused the injury and the resulting needs. If an injury cannot be attributed or a loss cannot be substantiated, compensation cannot be awarded for that injury or loss. For example, lost earnings cannot be claimed if the loss is not substantiated by payslips or tax documents. Receipts of the expenses claimed must support past out-of-pocket expenses that would not have been incurred but for the injury caused by the negligence.

Other factors include the age of the injured person, their pre-injury function, pre-injury qualifications and vocational capacity, the nature, extent and severity of the injuries, the impact of the injuries on all aspects of their lives, their needs arising from the injuries and associated costs and prognosis. For example, if an injured person was unable to work before the alleged negligence due to pre-existing non-negligent health conditions, it would be challenging to claim economic loss in the circumstances. Similarly, if the injured person had been receiving care and assistance before the negligence-caused injury, it would be difficult to recover the costs of that care and assistance, unless the negligence-caused injury gives rise to additional care requirements. In those circumstances, compensation could be claimed for the costs of the extra care and assistance.

Additionally, the complexity of the medical and legal issues affects the amount of compensation payable to an injured person. Litigation is inherently risky, and compensation is reduced due to the risks inherent in litigation and any additional liability issues specific to each case.

Example Medical Negligence Compensation Amounts in NSW

Examples of compensation:

Example 1: Delayed diagnosis of cancer resulting in invasive surgery and prolonged and aggressive chemotherapy treatment, but excellent prognosis: $600,000

Example 2: Delayed diagnosis of cancer resulting in a significantly reduced life expectancy and years of ongoing medical and surgical treatments to prolong life: $900,000

Example 3: Delayed diagnosis and treatment of viral encephalitis resulting in mild cognitive impairment and vocational incapacity but preserved physical function: $2,100,000

Example 4: Delayed diagnosis of cardiac condition resulting in hypoxic brain injury with associated cognitive impairment and hemiplegia: $3,500,000

Example 5: Hypoxic brain injury sustained during labour and delivery resulting in severe disabilities: $12,000,000

Example 6: Delayed diagnosis and treatment of post-operative infection resulting in sepsis and multiple surgical procedures to debride the infection, prolonged intravenous antibiotics and hospitalisation with subsequent complete recovery: $160,000

Why Expert Medical Negligence Legal Advice Matters

It is important to seek legal advice on prospects of success, the statutory caps and thresholds applicable to calculating compensation and the factors that affect the value of compensation. Once expert evidence in support of the negligence claim has been secured, an experienced lawyer will take detailed instructions from an injured person to enable the quantification of the compensation claim. The lawyer must ensure that all aspects of the injury and its impact have been captured. If this information is incomplete, there is a risk that some injuries would be missed and compensation not captured.

Expert medical evidence is required to connect the injury to the alleged negligence and substantiate and quantify the compensation claimed. This involves gathering evidence such as receipts, payslips, and tax documents. The lawyer must arrange medical assessments to ascertain the nature and extent of the injury, the needs arising from the injury, and the associated costs in the past, present, and future.

Contact Garling and Co Today

Don’t navigate this complex process alone—if you believe you have a claim for medical negligence compensation, reach out to the experienced team at Garling and Co, leading NSW medical negligence lawyers. Garling and Co are renowned for their expertise in medical negligence claims, deep understanding of NSW laws, and their commitment to achieving the best possible outcomes for their clients. By choosing Garling and Co, you’ll receive personal attention, clear guidance, and a strategic approach to maximise your medical negligence payouts and ensure all aspects of your injury and its impact are thoroughly addressed. Take the first step toward the compensation and justice you deserve—contact Garling and Co today and put your medical negligence damages and compensation claim in trusted hands.

Please find more Medical Negligence resources and articles here –

Contact Garling and Co today!

Professional woman typing on laptop

Joelle Matar

Joelle is an expert in Medical Negligence Law, with over 15 years experience working exclusively in Medical Negligence since 2007. She is also an Accredited Specialist in Personal Injury Law, Law Society of NSW. Her deep...
Alyssa F
08:02 31 Dec 25
Matthew Garling and his team have provided incredible support and guidance throughout my MVA damages claim this year, and I can’t thank them enough for making this journey feel like such a breeze.... When I initially engaged Garling & co, I had no understanding of what was ahead. I was anxious and unsure about the process, while also navigating the physical challenges of my injuries. With assurance that my matter was being handled with high level of expertise, professionalism and integrity, I was able to focus on recovery instead. Throughout the process, Matthew and Allison have been honest, straightforward and efficient in all communication; being a supportive buffer in all dealings with the insurer, and consistently committed to a successful outcome. The outcome was excellent, and it is with huge relief and great thanks that I can put this matter behind me. I would highly recommend the services of Garling and co for any injury claims of a similar nature, and I’m forever grateful to Matthew and his team.read more
David Y
21:33 15 Dec 25
A big thank you to Matthew for his expertise, dedication, and genuine care in handling my matter. The outcome exceeded my expectations, and I am truly grateful for the excellent work of his entire... team. Outstanding results - highly recommended.read more
Richard R.
07:58 02 Dec 25
I needed urgent, clear advice regarding a Workers Compensation claim and "cold-called" Garling & Co.I was put through to Kerry Byrnes, and from that moment, my stress began to lift.I explained my... scenario which was causing me huge anxiety and Kerry listened intently. She provided simple, clear, and authoritative advice on my legal standing, the correct next steps, and what to realistically expect.Crucially, she reassured me that everything I had done to that point was correct.This initial consultation, which I later learned was provided at no cost, gave me perfect guidance and an immense sense of relief.There is truly no price you can put on that level of reassurance and peace of mind from an expert and Kerry delivered both instantly.Should my claim proceed and I need further legal insight, I will choose Kerry and the team at Garling & Co without hesitation.Their focus is clearly on the client and getting the right outcome.I recommend Kerry and the firm 100%.Thank you, Kerry!read more
Graeme M.
04:22 29 Oct 25
Matthew Garling and his team have been excellent in dealing with my case. I am very happy with the result and the process to guide me through everything over the last two years. Most importantly... happy with the payout. Highly recommend if you’re thinking of claiming for an injury caused by another party.read more
Melanie F.
00:20 18 Oct 25
3 years ago, I got injured at work and at first I was denied getting any help from a certain insurance company so I looked up lawyers that could possibly help me getting what I was entitled to and I... am so glad Garling and co took on that responsibility to help me,I still have some way to go but Kerry Byrnes and her team have gone above and beyond for me I am so grateful I had her in my corner,I highly recommend Garling and co I don’t know where I would be now if not for guidance and understanding THANKYOU Kerry and team I am 1 happy customerread more
steve J.
00:38 29 Sep 25
Brilliant Service and I am always kept well informed. Definitely recommend this law firm to anyone seeking compensation lawyers. I really appreciate and thank Matthew and his wonderful team for their... incredible and sincere hard work they have put in for my case in the last couple of years. My family and I are blessed and very satisfied with our outcome. God Bless you Matthew Garling and your team.read more
Mark W.
10:50 17 Sep 25
Garling and Co. are an exceptional outfit. Matthew Garling is a talented lawyer and supported and surrounded by a great team of people including Allison Luck and others. What made Matthew... particularly impressive with my case were his ability to communicate complex legal processes and simplify options for the next steps, his genuine interest in the law, and his passion to seek appropriate compensation on my behalf. He was not ready to settle my case until I was ready to settle the case. I am very grateful to have had Garling and Co. 'in my corner' and would not hesitate to recommend this business to others.read more
Elyce
22:22 06 Sep 25
I never imagined this chapter would close, but it finally has.I cannot thank Joelle enough for the incredible support she gave me during one of the most challenging times in my life.Her... professionalism and genuine care throughout my claim process exceeded all my expectations.Whenever I contacted Garling and Co to speak with Joelle, I was assisted by Lynn. She was always polite, clear, and concise, and consistently showed empathy whenever I called or emailed.read more
Anonymous 1.
22:02 04 Sep 25
I was referred to Garling & Co Lawyers, after previously retaining another law firm who failed to progress my matter for a period verging on three years.This was extremely frustrating and damaging,... causing me a lot of unnecessary stress and unreasonable delays. After my first conference with Matthew, he understood the challenges that I had faced and that I wanted to resolve my matter with the defendant reasonably and in a timely manner.My matter was resolved at mediation and during the process, Matthew and Dallas Morgan (barrister), professionally communicated the procedure to me and they negotiated a reasonable settlement, that I was comfortable in accepting.Thank you to Matthew and Allison for being patient with me during the most challenging time of my life. I can now move on with my life and heal. Had I not retained Garling & Co Lawyers, I highly doubt my matter would ever have been resolved.read more
Sammy R.
01:07 04 Sep 25
Garling and Co have been the best lawyers. Kerry and Matthew have worked and been working on my case for a long time now. They have worked so hard and fought for my case every step of the way. They... are highly experienced in what they do, and are compassionate at the same time. I highly recommend this firm. My life changed in an instant when I was hit by a car, I will be forever grateful for the help they've given me. 10/10read more
READ ALL TESTIMONIALS

Have you suffered a serious injury?

We specialise in helping people recover compensation for serious injuries. To see if your case qualifies, please complete our Confidential Free Claim Check. Our experienced lawyers will review your information and contact you the next business day if we can help.

No Win No Fee

You won’t be required to pay any fees until we win your case.

Industry Experts

We’re industry experts with over 20 years of experience.

Maximum Compensation

Our team of expert injury lawyers will help you get maximum compensation.

Alyssa F
08:02 31 Dec 25
Matthew Garling and his team have provided incredible support and guidance throughout my MVA damages claim this year, and I can’t thank them enough for making this journey feel like such a breeze.... When I initially engaged Garling & co, I had no understanding of what was ahead. I was anxious and unsure about the process, while also navigating the physical challenges of my injuries. With assurance that my matter was being handled with high level of expertise, professionalism and integrity, I was able to focus on recovery instead. Throughout the process, Matthew and Allison have been honest, straightforward and efficient in all communication; being a supportive buffer in all dealings with the insurer, and consistently committed to a successful outcome. The outcome was excellent, and it is with huge relief and great thanks that I can put this matter behind me. I would highly recommend the services of Garling and co for any injury claims of a similar nature, and I’m forever grateful to Matthew and his team.read more
David Y
21:33 15 Dec 25
A big thank you to Matthew for his expertise, dedication, and genuine care in handling my matter. The outcome exceeded my expectations, and I am truly grateful for the excellent work of his entire... team. Outstanding results - highly recommended.read more
Richard R.
07:58 02 Dec 25
I needed urgent, clear advice regarding a Workers Compensation claim and "cold-called" Garling & Co.I was put through to Kerry Byrnes, and from that moment, my stress began to lift.I explained my... scenario which was causing me huge anxiety and Kerry listened intently. She provided simple, clear, and authoritative advice on my legal standing, the correct next steps, and what to realistically expect.Crucially, she reassured me that everything I had done to that point was correct.This initial consultation, which I later learned was provided at no cost, gave me perfect guidance and an immense sense of relief.There is truly no price you can put on that level of reassurance and peace of mind from an expert and Kerry delivered both instantly.Should my claim proceed and I need further legal insight, I will choose Kerry and the team at Garling & Co without hesitation.Their focus is clearly on the client and getting the right outcome.I recommend Kerry and the firm 100%.Thank you, Kerry!read more
Graeme M.
04:22 29 Oct 25
Matthew Garling and his team have been excellent in dealing with my case. I am very happy with the result and the process to guide me through everything over the last two years. Most importantly... happy with the payout. Highly recommend if you’re thinking of claiming for an injury caused by another party.read more
Melanie F.
00:20 18 Oct 25
3 years ago, I got injured at work and at first I was denied getting any help from a certain insurance company so I looked up lawyers that could possibly help me getting what I was entitled to and I... am so glad Garling and co took on that responsibility to help me,I still have some way to go but Kerry Byrnes and her team have gone above and beyond for me I am so grateful I had her in my corner,I highly recommend Garling and co I don’t know where I would be now if not for guidance and understanding THANKYOU Kerry and team I am 1 happy customerread more
steve J.
00:38 29 Sep 25
Brilliant Service and I am always kept well informed. Definitely recommend this law firm to anyone seeking compensation lawyers. I really appreciate and thank Matthew and his wonderful team for their... incredible and sincere hard work they have put in for my case in the last couple of years. My family and I are blessed and very satisfied with our outcome. God Bless you Matthew Garling and your team.read more
Mark W.
10:50 17 Sep 25
Garling and Co. are an exceptional outfit. Matthew Garling is a talented lawyer and supported and surrounded by a great team of people including Allison Luck and others. What made Matthew... particularly impressive with my case were his ability to communicate complex legal processes and simplify options for the next steps, his genuine interest in the law, and his passion to seek appropriate compensation on my behalf. He was not ready to settle my case until I was ready to settle the case. I am very grateful to have had Garling and Co. 'in my corner' and would not hesitate to recommend this business to others.read more
Elyce
22:22 06 Sep 25
I never imagined this chapter would close, but it finally has.I cannot thank Joelle enough for the incredible support she gave me during one of the most challenging times in my life.Her... professionalism and genuine care throughout my claim process exceeded all my expectations.Whenever I contacted Garling and Co to speak with Joelle, I was assisted by Lynn. She was always polite, clear, and concise, and consistently showed empathy whenever I called or emailed.read more
Anonymous 1.
22:02 04 Sep 25
I was referred to Garling & Co Lawyers, after previously retaining another law firm who failed to progress my matter for a period verging on three years.This was extremely frustrating and damaging,... causing me a lot of unnecessary stress and unreasonable delays. After my first conference with Matthew, he understood the challenges that I had faced and that I wanted to resolve my matter with the defendant reasonably and in a timely manner.My matter was resolved at mediation and during the process, Matthew and Dallas Morgan (barrister), professionally communicated the procedure to me and they negotiated a reasonable settlement, that I was comfortable in accepting.Thank you to Matthew and Allison for being patient with me during the most challenging time of my life. I can now move on with my life and heal. Had I not retained Garling & Co Lawyers, I highly doubt my matter would ever have been resolved.read more
Sammy R.
01:07 04 Sep 25
Garling and Co have been the best lawyers. Kerry and Matthew have worked and been working on my case for a long time now. They have worked so hard and fought for my case every step of the way. They... are highly experienced in what they do, and are compassionate at the same time. I highly recommend this firm. My life changed in an instant when I was hit by a car, I will be forever grateful for the help they've given me. 10/10read more
University of Technology, Sydney
Member of Law Society of New South Wales
Law Society of NSW Specialist Accreditation
University of Sydney
Legal Profession Admission Board of New South Wales
The law society of nsw professional standards scheme logo.
University of Technology, Sydney
Member of Law Society of New South Wales
Law Society of NSW Specialist Accreditation
University of Sydney
Legal Profession Admission Board of New South Wales
The law society of nsw professional standards scheme logo.
Google Rating
4.9