See the latest awards we have won on our Industry Awards page here

Search

What are the limitations on personal injury claims?

There are a number of pitfalls to avoid in personal injury claims.

Personal injury claims are very complicated and there are a number of things you need to know and to watch out for. Some of these limitations include: statutory limitations, insurer investigations, incomplete medical records, social media activity, and legal costs.

Read on to find out how these pitfalls might impact on your personal injury claim.

Statutory Limitation

Statutory limitations are time frames within which a claim must be commenced. There are many different time frames for different types of injuries. For example, for workplace injuries and motor vehicle accidents an injured person must notify the insurer of the injury within 6 months of the date of injury. If they fail to do this they may not be able to make a claim.

Most people believe they have a few years to make a claim so they wait until they are ready to progress with a claim. This is not the case, there are many different time limits in which to commence a claim, in fact there are too many to comment on, they range from 6 months to 12 years!

If you are not sure what time limitation applies to your claim you should contact an accredited specialist in personal injury law.

Insurer Investigations

The Insurer will appoint an investigator to speak to you and any other witnesses about your claim. The investigator is not on your side and is not impartial. They are selected and paid for by the insurer. The investigator will often only ask questions that benefit the insurance company, or they will structure your answer so it benefits the insurer and not your claim. In short, the investigators job is to “investigate” you to obtain as much dirt on you as possible.

You should never provide a signed statement to an investigator without having an experienced personal injury lawyer review the statement and approve it before it is sent to the insurer.

Treatment Providers

The insurance company will obtain a copy of your medical records. If your doctor has failed to record all details in relation to your injury, including the type of injury and its symptoms the insurance company may use this lack of information against you.

It is important to check that your doctor has thoroughly recorded details of:

  • How the accident occurred
  • The injuries and symptoms you have experienced
  • As well as the symptoms you are currently experiencing

If your symptoms and injuries change during the life of your claim you must discuss the changes with your doctor. It is important that any changes are recorded by your doctor as the medical notes will act as evidence to support your claim.

You need to make sure your doctor understands from the beginning that the insurer will review their notes and that they should be detailed. A failure to record an injury or a gap in the notes can often prove fatal to a personal injury claim.

Beware of Social Media

Insurance companies keep tabs on your social media activity. You may inadvertently post pictures and make comments which the insurance may use against you. Posts on your social media can have a negative impact on your case. In order to be safe rather than sorry you should avoid social media during the life of your claim.

Legal Costs

It is important for you to fully understand the amount of legal costs you will be charged before you sign a cost agreement with a lawyer.

All experienced personal injury lawyers will agree to act on a “no win – no fee” conditional costs agreement basis. This means that you do not pay any legal costs until the conclusion of your claim. Under a “no win-no fee” agreement if your claim is unsuccessful you will not need to pay legal costs.

A “no win – no fee” costs agreement allows all Australian’s access to justice. “No win – no fee” legal service allows an injured person access to the justice that they rightly deserve. If your lawyer does not offer “no win – no fee” you should consider whether you should continue with them.

Garling & Co Lawyers

Matthew Garling

Matthew Garling is an Accredited Specialist in Personal Injury Law approved by New South Wales Law Society. He is admitted to practice in the Supreme Court of NSW and the High Court of Australia. Matthew is also a member of...
Lisa L.
05:18 13 Jul 24
Outstanding service and commitment to my case was delivered from the first point of contact right until the end of my successful case.Highest recommendations to the team at Garling and Co. Matthew... got me an excellent result and was available and informative throughout the entire foreign process of legal proceedings. He was wonderful and so was his team.If i could rate higher than 5 stars i would!read more
J B
07:12 02 Jul 24
Matthew Garling and all of the team were extremely professional and supportive throughout what was a very long and arduous CTP battle. I am happy with the result and feel that their fees were fair... and well deserved.read more
Nelson B.
02:11 30 Jun 24
Professional, prompt & honest service
Brad M.
02:19 28 Jun 24
I worked with Garling & Co for 3+ years, the team has been incredible and I could not have been happier with Kerry's support and the results produced!I highly recommend choosing them as your... representatives!!read more
Ray H.
07:33 13 Jun 24
Matthew Garling and Team are kind, patient, polite, professional, empathetic and efficient. I was treated terribly by the at fault insurer. Garling and Co. had my back. Matthew gently and patiently... kept me up to speed on all the steps to go through. From my personal experience I recommend these guys. They are safe hands. Thank you team.read more
Jo L.
05:58 07 May 24
So very impressed with the professional team who looked after me throughout the last 4 and 1/2 years. A special mention to Kerry and Nathan who navigated each request to fight for my right to gain... access to further treatments and physio and to ensure medical treatment would be covered moving forward. I was so grateful I could hand it all over to you and not have to go through this very challenging time without your support.I thank you for the compassion you have provided to me, from the first contact with Matthew and Natasha, to finalisation with Kerry and Nathan.I highly recommend the team at Garling and Co for any third party compensation claims. You are in good hands with them all.read more
Linda O.
21:53 06 May 24
Emma, Rebecca and the team at Garling and Co have worked diligently throughout my workers compensation claim. The level of professionalism, support and communication has been faultless. Of particular... note has been the sensitivity displayed to me throughout the lengthy process. Worker’s compensation claims are complex and not easy to navigate, particularly when you are unwell. I do not hesitate to recommend Garling and Co to help you find a way through this otherwise unfathomable system.read more
Keith H.
20:51 23 Apr 24
After my case stalled with another firm, I decided to give Matthew Garling a call. He took my case and not only won, but achieved an outcome that far exceeded my expectations. This firm is the best... in the business in my opinion and I wouldn't hesitate to recommend them to anyone.read more
Anthony T.
00:50 16 Apr 24
Thank you Matthew and his team who guided me through the legal process, a truly positive experience with total professionalism.
Mikaele N.
03:01 15 Apr 24
Garling &Co Lawyers were awesome, I called every compensation law firm and was told that I couldn't claim for compensation.The whole experience and process was simple and stress free.Mr Matthew... Garling and Allison deserve an accolades for the very best in client service. I would highly recommend their service to anyone.read more
READ ALL TESTIMONIALS

Would you like assistance with your claim?

Complete our free, no obligation confidential case assessment form and we’ll get back to you within 24 hours.

Alternatively, we are available to talk through phone and email. Please contact our experienced workers compensation lawyers to find out how we can help.

No Win No Fee

You won’t be required to pay any fees until we win your case.

Industry Experts

We’re industry experts with over 20 years of experience.

Maximum Compensation

Our team of expert injury lawyers will help you get maximum compensation.

Lisa L.
05:18 13 Jul 24
Outstanding service and commitment to my case was delivered from the first point of contact right until the end of my successful case.Highest recommendations to the team at Garling and Co. Matthew... got me an excellent result and was available and informative throughout the entire foreign process of legal proceedings. He was wonderful and so was his team.If i could rate higher than 5 stars i would!read more
J B
07:12 02 Jul 24
Matthew Garling and all of the team were extremely professional and supportive throughout what was a very long and arduous CTP battle. I am happy with the result and feel that their fees were fair... and well deserved.read more
Nelson B.
02:11 30 Jun 24
Professional, prompt & honest service
Brad M.
02:19 28 Jun 24
I worked with Garling & Co for 3+ years, the team has been incredible and I could not have been happier with Kerry's support and the results produced!I highly recommend choosing them as your... representatives!!read more
Ray H.
07:33 13 Jun 24
Matthew Garling and Team are kind, patient, polite, professional, empathetic and efficient. I was treated terribly by the at fault insurer. Garling and Co. had my back. Matthew gently and patiently... kept me up to speed on all the steps to go through. From my personal experience I recommend these guys. They are safe hands. Thank you team.read more
Jo L.
05:58 07 May 24
So very impressed with the professional team who looked after me throughout the last 4 and 1/2 years. A special mention to Kerry and Nathan who navigated each request to fight for my right to gain... access to further treatments and physio and to ensure medical treatment would be covered moving forward. I was so grateful I could hand it all over to you and not have to go through this very challenging time without your support.I thank you for the compassion you have provided to me, from the first contact with Matthew and Natasha, to finalisation with Kerry and Nathan.I highly recommend the team at Garling and Co for any third party compensation claims. You are in good hands with them all.read more
Linda O.
21:53 06 May 24
Emma, Rebecca and the team at Garling and Co have worked diligently throughout my workers compensation claim. The level of professionalism, support and communication has been faultless. Of particular... note has been the sensitivity displayed to me throughout the lengthy process. Worker’s compensation claims are complex and not easy to navigate, particularly when you are unwell. I do not hesitate to recommend Garling and Co to help you find a way through this otherwise unfathomable system.read more
Keith H.
20:51 23 Apr 24
After my case stalled with another firm, I decided to give Matthew Garling a call. He took my case and not only won, but achieved an outcome that far exceeded my expectations. This firm is the best... in the business in my opinion and I wouldn't hesitate to recommend them to anyone.read more
Anthony T.
00:50 16 Apr 24
Thank you Matthew and his team who guided me through the legal process, a truly positive experience with total professionalism.
Mikaele N.
03:01 15 Apr 24
Garling &Co Lawyers were awesome, I called every compensation law firm and was told that I couldn't claim for compensation.The whole experience and process was simple and stress free.Mr Matthew... Garling and Allison deserve an accolades for the very best in client service. I would highly recommend their service to anyone.read more
University of Technology, Sydney
Member of Law Society of New South Wales
Law Society of NSW Specialist Accreditation
University of Sydney
Legal Profession Admission Board of New South Wales
The law society of nsw professional standards scheme logo.
University of Technology, Sydney
Member of Law Society of New South Wales
Law Society of NSW Specialist Accreditation
University of Sydney
Legal Profession Admission Board of New South Wales
The law society of nsw professional standards scheme logo.
Google Rating
4.9