SIRA - Who Are They And What Do They Do?
General Personal Injury
29 April 2026
4min read
Key Takeaways
The State Insurance Regulatory Authority (SIRA) regulates workers compensation and CTP schemes in NSW. SIRA licenses insurers, oversees compliance, resolves disputes, and enforces regulatory obligations.
• SIRA licenses insurance companies and regulates compliance with claims handling standards under the Workers Compensation Act 1987
• SIRA issues compliance notices and penalties to insurers for regulatory breaches and non-compliance
If you have been injured in a motor vehicle accident or at work, you may have already come across the organisation known as SIRA.
But what do they do?
SIRA – State Insurance and Regulatory Authority, a state government organisation that monitors various compensation schemes within NSW, including worker’s compensation and motor vehicle accident schemes.
How does SIRA help me?
One of their objectives is to ensure insurers comply with their schemes’ obligations. They produce guidelines that tell insurers how claims should be managed. You may not be aware, but insurers have only a certain amount of time to determine elements of your claim, including determining liability and approving your treatment request.
If you are still waiting for the insurer to make a determination on your claim, speak to one of our lawyers who can advise if the insurer is not complying and what steps to take.
How can SIRA help if I can't get back to work?
SIRA has several funded programs to assist people in getting back into the workforce after they have been injured at work.
If you have been injured and cannot return to your job, these programs can assist you in developing new knowledge and skills to get back to work. They include re-training in a new career or offering incentives to employers to take on injured workers in job trials.
Can SIRA give me legal advice?
No.
You can contact SIRA for general claim information, such as how to lodge your claim and how to request treatment from the insurer.
However, SIRA are not lawyers and are not allowed to give you legal advice. Only a qualified lawyer in personal injury law can give you legal advice.
Disclaimer
The information contained on this article is of a general nature only and is not intended to be legal advice. The law may have changed since the information was published. There is no intention to create a lawyer-client relationship and you should always seek legal advice about your own personal circumstances.
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