SIRA - Who Are They And What Do They Do?
Worker's Compensation
29 April 2026
min read
If you have been injured in a motor vehicle accident or at work, you may have already come across the organisation known as SIRA.
But what do they do?
SIRA – State Insurance and Regulatory Authority, a state government organisation that monitors various compensation schemes within NSW, including worker’s compensation and motor vehicle accident schemes.
How does SIRA help me?
One of their objectives is to ensure insurers comply with their schemes’ obligations. They produce guidelines that tell insurers how claims should be managed. You may not be aware, but insurers have only a certain amount of time to determine elements of your claim, including determining liability and approving your treatment request.
If you are still waiting for the insurer to make a determination on your claim, speak to one of our lawyers who can advise if the insurer is not complying and what steps to take.
How can SIRA help if I can't get back to work?
SIRA has several funded programs to assist people in getting back into the workforce after they have been injured at work.
If you have been injured and cannot return to your job, these programs can assist you in developing new knowledge and skills to get back to work. They include re-training in a new career or offering incentives to employers to take on injured workers in job trials.
Can SIRA give me legal advice?
No.
You can contact SIRA for general claim information, such as how to lodge your claim and how to request treatment from the insurer.
However, SIRA are not lawyers and are not allowed to give you legal advice. Only a qualified lawyer in personal injury law can give you legal advice.
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I cannot speak highly enough of my experience with this workers Compensation team. When I first reached out, I was completely overwhelmed and unsure about the process. I hit rock bottom - unable to return to work, struggling emotionally, and feeling like I had no direction. From the very beginning, the solicitors were nothing short of amazing. They were patient, understanding and incredibly supportive at a time when I needed it most. They took the time to explain every step in a way I could understand, never making me feel rushed or alone. Their professionalism was matched only by their compassion and that combination made all the difference. Throughout the entire journey, I felt heard, respected and genuinely cared for. They fought for me when I didn’t have the strength to fight for myself and thanks to their dedication, I was able to get the outcome I needed to rebuild my life. If you’re unsure, scared or feeling lost like I was, I can confidently say you will be in the best hands with this team. They helped me through one of the hardest chapters of my life, and I am truly grateful. I can’t thank or recommend Garling & Co Lawyers enough.
Matthew Garling and his team have provided incredible support and guidance throughout my MVA damages claim this year, and I can’t thank them enough for making this journey feel like such a breeze. When I initially engaged Garling & co, I had no understanding of what was ahead. I was anxious and unsure about the process, while also navigating the physical challenges of my injuries. With assurance that my matter was being handled with high level of expertise, professionalism and integrity, I was able to focus on recovery instead. Throughout the process, Matthew and Allison have been honest, straightforward and efficient in all communication; being a supportive buffer in all dealings with the insurer, and consistently committed to a successful outcome. The outcome was excellent, and it is with huge relief and great thanks that I can put this matter behind me. I would highly recommend the services of Garling and co for any injury claims of a similar nature, and I’m forever grateful to Matthew and his team.
A big thank you to Matthew for his expertise, dedication, and genuine care in handling my matter. The outcome exceeded my expectations, and I am truly grateful for the excellent work of his entire team. Outstanding results - highly recommended.