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Emergency Service Workers

Emergency Service workers such as paramedics, police officers, firefighters, bush fire volunteers, and surf lifesavers put their lives and welfare in danger to protect others. These jobs are very physical, demanding, and stressful. These professionals put themselves at risk, and the nature of the job is inherently dangerous.

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Emergency Services injuries are common

I have been injured as an emergency services worker – what should I do?

If you are injured as an emergency services worker, you should immediately seek medical assistance. You are also likely to be entitled to claim workers compensation. You need to obtain a Medical Certificate of Capacity from your general practitioner or the hospital and provide it to your employer as soon as possible.

This certificate is medical evidence of your injury and or illness. Your employer is required to forward the medical certificate to the workers compensation insurer.

Common types of emergency service accidents and injuries include:

  • Psychological injury – emergency service professionals often face traumatic situations where there is a threat to their physical safety and, as a result, can sustain a psychological injury, including post-traumatic stress disorder, depression, and anxiety.
  • Injuries from being assaulted – emergency service professionals often are injured by members of the public while working to protect the community.
  • Lifting and carrying – emergency service workers are often required to lift or carry people or things in a hurry, and this can lead to back and spinal injuries.
  • Car accidents – emergency workers are often injured while rushing to the scene to help others.

What type of Compensation is payable?

Emergency service professionals, including police officers, firefighters, and paramedics, are exempt from the changes made to the NSW Workers Compensation Legislation, which occurred in July 2012. They receive compensation under a different workers compensation scheme.

Emergency service personnel are generally entitled to the following:

  1. Payment of all reasonable and necessary medical expenses incurred as a result of a work injury.
  2. Weekly payments of compensation during any period of total or partial incapacity for work capped at a maximum statutory rate depending on the number of dependents you have.
  3. Lump-sum compensation for any permanent impairment and pain and suffering.
  4. Common Law Damages for negligence.

Can I sue for negligence?

If you have sustained an injury as an emergency services worker, then you may have a right to claim common law damages against your employer. This is a Work Injury Damages claim. A Work Injury Damages claim is when an injured worker sues their employer for damages due to negligence. This type of claim covers past and future loss of income.

To be able to claim Work Injury Damages, the injury must be as a result of the negligence of your employer, and you must have a whole person impairment of at least 15%. You will need the assistance of an experienced lawyer to make this type of claim.

If someone other than your employer is responsible for your injury, you may have a claim for damages against that person or company. You should discuss this with a lawyer as soon as possible.

What is the claim process?

  1. If you think you may have a claim, then please contact us by email or phone to discuss your matter. We provide you with free advice on your options.
  2. If we believe you have a claim for workers compensation, we will assist in ensuring you obtain appropriate compensation for your injuries.
  3. We obtain the necessary evidence to win your claim. This is done by one of our experienced injury lawyers.
  4. We pursue your claim and fight until you receive the compensation you deserve.
  5. You receive your compensation in your bank account.

Would you like assistance with your claim?

Complete our free, no obligation confidential case assessment form and we’ll get back to you within 24 hours.

Alternatively, we are available to talk by phone and email. Please contact our experienced accredited specialist personal injury lawyers to find out how we can help.

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You won’t be required to pay any fees until we win your case.

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Our team of expert injury lawyers will help you get maximum compensation.

steve J.
00:38 29 Sep 25
Brilliant Service and I am always kept well informed. Definitely recommend this law firm to anyone seeking compensation lawyers. I really appreciate and thank Matthew and his wonderful team for their... incredible and sincere hard work they have put in for my case in the last couple of years. My family and I are blessed and very satisfied with our outcome. God Bless you Matthew Garling and your team.read more
Mark W.
10:50 17 Sep 25
Garling and Co. are an exceptional outfit. Matthew Garling is a talented lawyer and supported and surrounded by a great team of people including Allison Luck and others. What made Matthew... particularly impressive with my case were his ability to communicate complex legal processes and simplify options for the next steps, his genuine interest in the law, and his passion to seek appropriate compensation on my behalf. He was not ready to settle my case until I was ready to settle the case. I am very grateful to have had Garling and Co. 'in my corner' and would not hesitate to recommend this business to others.read more
Elyce
22:22 06 Sep 25
I never imagined this chapter would close, but it finally has.I cannot thank Joelle enough for the incredible support she gave me during one of the most challenging times in my life.Her... professionalism and genuine care throughout my claim process exceeded all my expectations.Whenever I contacted Garling and Co to speak with Joelle, I was assisted by Lynn. She was always polite, clear, and concise, and consistently showed empathy whenever I called or emailed.read more
Anonymous 1.
22:02 04 Sep 25
I was referred to Garling & Co Lawyers, after previously retaining another law firm who failed to progress my matter for a period verging on three years.This was extremely frustrating and damaging,... causing me a lot of unnecessary stress and unreasonable delays. After my first conference with Matthew, he understood the challenges that I had faced and that I wanted to resolve my matter with the defendant reasonably and in a timely manner.My matter was resolved at mediation and during the process, Matthew and Dallas Morgan (barrister), professionally communicated the procedure to me and they negotiated a reasonable settlement, that I was comfortable in accepting.Thank you to Matthew and Allison for being patient with me during the most challenging time of my life. I can now move on with my life and heal. Had I not retained Garling & Co Lawyers, I highly doubt my matter would ever have been resolved.read more
Sammy R.
01:07 04 Sep 25
Garling and Co have been the best lawyers. Kerry and Matthew have worked and been working on my case for a long time now. They have worked so hard and fought for my case every step of the way. They... are highly experienced in what they do, and are compassionate at the same time. I highly recommend this firm. My life changed in an instant when I was hit by a car, I will be forever grateful for the help they've given me. 10/10read more
Donelle L.
20:37 11 Aug 25
So very happy with the service Garling has provided with both of my claims from the start to the end cannot thank them enough Mathew and the team are the best
Rachel J
01:46 09 Aug 25
The level of service that Garling & Co provides is truely unmatched.Thank you to both Matthew and Allison for your professionalism & dedication throughout my journey of being a client.Matthew... provided me with genuine, factual and straightforward advice throughout the process and this made things easy to understand and put any uncertainty I had to rest. A complicated process ran smoothly and I always felt supported, knew where things were at and that I was in good hands.The communication at Garling & Co is exceptional. Every question I had, whether by email or phone was responded to in a timely manner and at every stage I was confident Matthew would be guiding me through the next steps - which he did, until my case was finalised.Thank you for upholding clients dignity and respect, these are values people like me need in such critical times of their lives. As a client, it is clear these values shine through. You provided me with a safe space where I was able to focus on my day to day challenges caused by my injuries, while you took care of the legal aspect on my behalf.Lastly, I’m grateful for your commitment to the work that you do and the care that you provide to people who find themselves in unfortunate circumstances beyond their control. And thank you so much for the very positive outcome that I received.read more
Ros P.
07:12 29 Jun 25
Staff polite, clear and concise. Explained well in a logistical manner. Overall a great service.
Chris G
01:25 23 Jun 25
My experience with Garling & Co has been a positive one throughout the claims process. Matthew, Emily, Emma and Rebecca have been responsive, understanding and supportive during my ongoing recovery.
Sandra C.
04:11 16 Jun 25
Garling & Co Lawyers were professional from start to finish. They made me feel like I was as important to them as all their clients. Emma Perkins and her team went over and above in all aspects to... exceed my expectations. Highly recommended.read more

Frequently Asked Questions

1. What will it cost me?

There are no upfront legal fees payable in workers compensation matters. We provide free advice to see if you have a claim. If you do have a claim, then workers compensation costs are covered by a Government scheme, like legal aid, known as ILARS. This scheme will fund the payment of your legal costs and disbursements.

2. Why Garling & Co Lawyers?

Garling & Co Lawyers are one of NSW’s leading work-related injury law firms and have experienced lawyers acting on behalf of emergency services workers. We have a 98% success rate and are here to help you through the entire claims process.

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