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Emergency Service Workers

Emergency Service workers such as paramedics, police officers, firefighters, bush fire volunteers, and surf lifesavers put their lives and welfare in danger to protect others. These jobs are very physical, demanding, and stressful. These professionals put themselves at risk, and the nature of the job is inherently dangerous.

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Emergency Services injuries are common

I have been injured as an emergency services worker – what should I do?

If you are injured as an emergency services worker, you should immediately seek medical assistance. You are also likely to be entitled to claim workers compensation. You need to obtain a Medical Certificate of Capacity from your general practitioner or the hospital and provide it to your employer as soon as possible.

This certificate is medical evidence of your injury and or illness. Your employer is required to forward the medical certificate to the workers compensation insurer.

Common types of emergency service accidents and injuries include:

  • Psychological injury – emergency service professionals often face traumatic situations where there is a threat to their physical safety and, as a result, can sustain a psychological injury, including post-traumatic stress disorder, depression, and anxiety.
  • Injuries from being assaulted – emergency service professionals often are injured by members of the public while working to protect the community.
  • Lifting and carrying – emergency service workers are often required to lift or carry people or things in a hurry, and this can lead to back and spinal injuries.
  • Car accidents – emergency workers are often injured while rushing to the scene to help others.

What type of Compensation is payable?

Emergency service professionals, including police officers, firefighters, and paramedics, are exempt from the changes made to the NSW Workers Compensation Legislation, which occurred in July 2012. They receive compensation under a different workers compensation scheme.

Emergency service personnel are generally entitled to the following:

  1. Payment of all reasonable and necessary medical expenses incurred as a result of a work injury.
  2. Weekly payments of compensation during any period of total or partial incapacity for work capped at a maximum statutory rate depending on the number of dependents you have.
  3. Lump-sum compensation for any permanent impairment and pain and suffering.
  4. Common Law Damages for negligence.

Can I sue for negligence?

If you have sustained an injury as an emergency services worker, then you may have a right to claim common law damages against your employer. This is a Work Injury Damages claim. A Work Injury Damages claim is when an injured worker sues their employer for damages due to negligence. This type of claim covers past and future loss of income.

To be able to claim Work Injury Damages, the injury must be as a result of the negligence of your employer, and you must have a whole person impairment of at least 15%. You will need the assistance of an experienced lawyer to make this type of claim.

If someone other than your employer is responsible for your injury, you may have a claim for damages against that person or company. You should discuss this with a lawyer as soon as possible.

What is the claim process?

  1. If you think you may have a claim, then please contact us by email or phone to discuss your matter. We provide you with free advice on your options.
  2. If we believe you have a claim for workers compensation, we will assist in ensuring you obtain appropriate compensation for your injuries.
  3. We obtain the necessary evidence to win your claim. This is done by one of our experienced injury lawyers.
  4. We pursue your claim and fight until you receive the compensation you deserve.
  5. You receive your compensation in your bank account.

Would you like assistance with your claim?

Complete our free, no obligation confidential case assessment form and we’ll get back to you within 24 hours.

Alternatively, we are available to talk by phone and email. Please contact our experienced accredited specialist personal injury lawyers to find out how we can help.

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You won’t be required to pay any fees until we win your case.

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Our team of expert injury lawyers will help you get maximum compensation.

Kimberly B.
23:14 14 Feb 24
Mathew is very knowledgable and has been of great assistance to me. All the staff are friendly and helpful. I'm so happy I found this firm.Thank you Mathew and team for your great work in my case.... I am 100% happy with what you achieved for me.read more
Julie M.
10:16 16 Jan 24
My last stage of Workers compensation claim was managed by Emma Perkins, Natasha Stojanovic, Rebecca Dunshea and Kelli Robinson at Garling and Co. Lawyers who went the extra mile with their service... from the beginning to the end of 3 years of my case. I have become very anxious with almost everything after a workplace injury and a lot of times I probably ask more questions than I need to, but Emma Perkins always finds clear answers to my questions in a short time and explains to me patiently even using her mealtime or between her meeting and make me feel that I have been very well take care and supported. I am so grateful and extremely satisfied. The excellent service, attitude, and culture of Metthew Garling and his team are second to none with a very high success rate. If you going to battle with your workplace injury for a short or long period, you are better off with Garling and Co. lawyers who are able back you up every step of the way. I strongly recommend it to anybody who needs their service like me. Julieread more
patrick P.
01:46 19 Dec 23
I like to say that I had a very wonderful experience,And the support, and also understanding with all my requests,I could not ask for a better team!Thank you Emma and also her assistant Rebecca... thank youread more
Kazi H.
13:38 13 Dec 23
Work cover fund is GOVT’S money but insurer think that it is from their 14th generation. So only they can have it. Not only that, people from the work, IME doctor from insurer, back to work... coordinator from work, Rehab provider from any side push the worker as hard as possible that the worker (doesn’t matter how the workers mental or psychical condition) either go back to his pre injury duty or leave the job.More over on that very bumpy any difficult journey some of them only treat the worker as a MONEY MAKING MECHINE .in some point worker feels like, no rooms to breath. On that moment need someone to support legally, someone to care, someone to relive.On my case I believe that, somehow, I manage to make my God happy. That’s why God sends me to Matthew Gerling and his team Allison, Rebecca and Nathan, and all of GARLING & co Lawyers.I am not good enough in English, can’t express my gratitude.Matthew, Allison, Rebecca and Nathan, please accept my appreciation and pass it to others.read more
Carol L.
01:32 29 Nov 23
Professional, understanding and friendly
Sean G.
23:21 14 Nov 23
Matthew Garling and everyone I spoke to at Garling and Co were kind, caring and compassionate. They were sensitive to my psychological condition and were patient in explaining everything to me, so... that I clearly understood the legal process. I am exceptionally grateful for the settlement outcome that Garling and Co obtained for me. Many thanks.read more
waqas A.
08:33 13 Nov 23
Great Experience with Garling & Co. Matthew explained everything in detail during the first appointment. Allison, Nathan, Rebecca and the staff have been extremely helpful. Thank You to the team and... lawyers at Garling & Co. for making the long process easy for me and getting an excellent outcome for my compensation claim.I would highly recommend Garling & Co. Lawyersread more
Saskia L.
21:42 08 Nov 23
The world of workers compensation is long, hard and confusing, but Emma and Rebecca at Garling & Co always treated my case with kindness, respect and understanding. No question was ever silly and... they always had time to make sure I knew what would happen next and how we could best prepare. I am so thankful for their expertise and could not have chosen anyone better to represent me.read more
Antonio P.
08:46 06 Nov 23
Thank you Matthew and his team for taking care of my case couldn’t ask for a better results and couldn’t have better team to do that thank you
Julie M.
00:40 06 Nov 23
Garlic & Co Lawyers have been wonderful, supporting me through some difficult times. With their assistance, positive outcomes were achieved. Many thanks to the Team.Julie

Frequently Asked Questions

1. What will it cost me?

There are no upfront legal fees payable in workers compensation matters. We provide free advice to see if you have a claim. If you do have a claim, then workers compensation costs are covered by a Government scheme, like legal aid, known as ILARS. This scheme will fund the payment of your legal costs and disbursements.

2. Why Garling & Co Lawyers?

Garling & Co Lawyers are one of NSW’s leading work-related injury law firms and have experienced lawyers acting on behalf of emergency services workers. We have a 98% success rate and are here to help you through the entire claims process.

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Find out more about Workers Compensation

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