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Emergency Service Workers

Emergency Service workers such as paramedics, police officers, firefighters, bush fire volunteers, and surf lifesavers put their lives and welfare in danger to protect others. These jobs are very physical, demanding, and stressful. These professionals put themselves at risk, and the nature of the job is inherently dangerous.

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Emergency Services injuries are common

I have been injured as an emergency services worker – what should I do?

If you are injured as an emergency services worker, you should immediately seek medical assistance. You are also likely to be entitled to claim workers compensation. You need to obtain a Medical Certificate of Capacity from your general practitioner or the hospital and provide it to your employer as soon as possible.

This certificate is medical evidence of your injury and or illness. Your employer is required to forward the medical certificate to the workers compensation insurer.

Common types of emergency service accidents and injuries include:

  • Psychological injury – emergency service professionals often face traumatic situations where there is a threat to their physical safety and, as a result, can sustain a psychological injury, including post-traumatic stress disorder, depression, and anxiety.
  • Injuries from being assaulted – emergency service professionals often are injured by members of the public while working to protect the community.
  • Lifting and carrying – emergency service workers are often required to lift or carry people or things in a hurry, and this can lead to back and spinal injuries.
  • Car accidents – emergency workers are often injured while rushing to the scene to help others.

What type of Compensation is payable?

Emergency service professionals, including police officers, firefighters, and paramedics, are exempt from the changes made to the NSW Workers Compensation Legislation, which occurred in July 2012. They receive compensation under a different workers compensation scheme.

Emergency service personnel are generally entitled to the following:

  1. Payment of all reasonable and necessary medical expenses incurred as a result of a work injury.
  2. Weekly payments of compensation during any period of total or partial incapacity for work capped at a maximum statutory rate depending on the number of dependents you have.
  3. Lump-sum compensation for any permanent impairment and pain and suffering.
  4. Common Law Damages for negligence.

Can I sue for negligence?

If you have sustained an injury as an emergency services worker, then you may have a right to claim common law damages against your employer. This is a Work Injury Damages claim. A Work Injury Damages claim is when an injured worker sues their employer for damages due to negligence. This type of claim covers past and future loss of income.

To be able to claim Work Injury Damages, the injury must be as a result of the negligence of your employer, and you must have a whole person impairment of at least 15%. You will need the assistance of an experienced lawyer to make this type of claim.

If someone other than your employer is responsible for your injury, you may have a claim for damages against that person or company. You should discuss this with a lawyer as soon as possible.

What is the claim process?

  1. If you think you may have a claim, then please contact us by email or phone to discuss your matter. We provide you with free advice on your options.
  2. If we believe you have a claim for workers compensation, we will assist in ensuring you obtain appropriate compensation for your injuries.
  3. We obtain the necessary evidence to win your claim. This is done by one of our experienced injury lawyers.
  4. We pursue your claim and fight until you receive the compensation you deserve.
  5. You receive your compensation in your bank account.

Would you like assistance with your claim?

Complete our free, no obligation confidential case assessment form and we’ll get back to you within 24 hours.

Alternatively, we are available to talk by phone and email. Please contact our experienced accredited specialist personal injury lawyers to find out how we can help.

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You won’t be required to pay any fees until we win your case.

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Our team of expert injury lawyers will help you get maximum compensation.

Ray H.
07:33 13 Jun 24
Matthew Garling and Team are kind, patient, polite, professional, empathetic and efficient. I was treated terribly by the at fault insurer. Garling and Co. had my back. Matthew gently and patiently... kept me up to speed on all the steps to go through. From my personal experience I recommend these guys. They are safe hands. Thank you team.read more
Jo L.
05:58 07 May 24
So very impressed with the professional team who looked after me throughout the last 4 and 1/2 years. A special mention to Kerry and Nathan who navigated each request to fight for my right to gain... access to further treatments and physio and to ensure medical treatment would be covered moving forward. I was so grateful I could hand it all over to you and not have to go through this very challenging time without your support.I thank you for the compassion you have provided to me, from the first contact with Matthew and Natasha, to finalisation with Kerry and Nathan.I highly recommend the team at Garling and Co for any third party compensation claims. You are in good hands with them all.read more
Linda O.
21:53 06 May 24
Emma, Rebecca and the team at Garling and Co have worked diligently throughout my workers compensation claim. The level of professionalism, support and communication has been faultless. Of particular... note has been the sensitivity displayed to me throughout the lengthy process. Worker’s compensation claims are complex and not easy to navigate, particularly when you are unwell. I do not hesitate to recommend Garling and Co to help you find a way through this otherwise unfathomable system.read more
Keith H.
20:51 23 Apr 24
After my case stalled with another firm, I decided to give Matthew Garling a call. He took my case and not only won, but achieved an outcome that far exceeded my expectations. This firm is the best... in the business in my opinion and I wouldn't hesitate to recommend them to anyone.read more
Anthony T.
00:50 16 Apr 24
Thank you Matthew and his team who guided me through the legal process, a truly positive experience with total professionalism.
Mikaele N.
03:01 15 Apr 24
Garling &Co Lawyers were awesome, I called every compensation law firm and was told that I couldn't claim for compensation.The whole experience and process was simple and stress free.Mr Matthew... Garling and Allison deserve an accolades for the very best in client service. I would highly recommend their service to anyone.read more
Tamara L.
02:10 15 Apr 24
I want to thank Garling & Co so much for all the help they have given me and helped with my claim. We got the win last week and it was the best news I have gotten considering how much my life has... been turned upside down the past 2 years. Emma and Rebecca have been incredible to work with and explained everything from the start even when I had hesitation to go ahead regarding how much everything would cost or how fair it could go or even if I had a chance, but they explained everything thoroughly, so I understood it all. Thank you for making this process seamlessly easy and helping me get the win it will make things a little easy for me that's for sure financial thank you for all your help I cannot recommend you and your services enough. Thank you again.read more
Sigrid W.
05:01 11 Apr 24
Utter professionalism from first phone call to final settlement. It was a pleasure to be represented by a firm that actually cares for their clients. From office staff, to paralegal and solicitor... Rebecca, Emma and Matthew thank you for your support and expertise throughout my claim. No wonder your firm has won many awards. I'm extremely happy with my outcome and can confidently recommend your firm.read more
BJ S.
01:09 09 Apr 24
Highly recommend Matthew & Allison at Garling and Co ! Quick response ! helpful every step of the way ! If you want the best compensation lawyer, Matthew @ Garling and co is the bestDoesn’t waste... time. Very informative ! excellent guidance! They get the job done ✅Website is perfect guide5 Star ⭐️ is not enoughI’m so grateful to Matthew, Allison and team for my outcome so far !Thank you 😊 Garling and co are awesome 👏 🤩read more
Jaimie K.
06:11 02 Apr 24
Have had a rollercoaster ride with Garling and Co over the several years we have been battling the system that injured workers are faced with. The wheels of progress are slow within this system.... However Garling and co have always stood by me. Calls are returned and matters are always followed up in a timely manner.read more

Frequently Asked Questions

1. What will it cost me?

There are no upfront legal fees payable in workers compensation matters. We provide free advice to see if you have a claim. If you do have a claim, then workers compensation costs are covered by a Government scheme, like legal aid, known as ILARS. This scheme will fund the payment of your legal costs and disbursements.

2. Why Garling & Co Lawyers?

Garling & Co Lawyers are one of NSW’s leading work-related injury law firms and have experienced lawyers acting on behalf of emergency services workers. We have a 98% success rate and are here to help you through the entire claims process.

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