Skip to content
Claim Check Options
Unsure what option is best for you? Speak to one of our accredited specialist lawyers. 02 8329 9500

Failure To Refer

For most patients suffering from illness, the first point of contact when seeking medical care will be their GP. A doctor might be deemed negligent if he or she fails to recognise that a patient needs to be referred to a specialist, usually via a hospital, for further tests and treatment.

Reviewer photo
Image Description: Garling and Co Alt
Reviewer photo
Image Description: Garling and Co Alt
Reviewer photo
Image Description: Garling and Co Alt
Reviewer photo
Image Description: Garling and Co Alt
4.9
from 160 Google Reviews
Garling and Co Alt
Image Description: Garling and Co Alt
Garling and Co Alt
Image Description: Garling and Co Alt

Injured and Not Sure What to Do?

We guide you through every stage of your claim, keeping you informed, supported and confident about the steps ahead.

Garling and Co Alt
Image Description: Garling and Co Alt

We Handle the Stress for You

Our focus is on easing the pressure so you can recover. We secure your financial future and help you access the care you need.

Kerry with client
Image Description: Kerry with client

Clear Answers and Expert Support

We’re committed to helping you rebuild, offering straightforward guidance and the legal expertise needed to move forward.

Izzy with headset
Image Description: Izzy with headset

Financial Help to Move Forward

We focus on securing the compensation you need so you can reset, reclaim and rebuild your life, and get back to what really matters.

Failure To Refer Negligence Claims

Apart from medical emergencies, your local GP is your first point of contact. In addition to requesting appropriate investigations and diagnosing the underlying cause of your symptoms and health complaints, formulating appropriate and effective treatment plans is essential to achieving a good therapeutic outcome. Ordinarily, after a GP makes a diagnosis, a treatment plan is formulated, and treatment is initiated. An inappropriate or inadequate treatment plan is unlikely to be effective and you might find that you are not feeling better despite treatment. There are also complex medical conditions that require a GP to effectively formulate and coordinate a multidisciplinary treatment plan that involves multiple specialists of varying areas of specialty. You may not benefit from treatment, or it might take you longer to improve if your multidisciplinary treatment plan is inadequate or incomplete.

 

Some GPs have additional qualifications or special interests in specific fields of medicine and those GPs may have sub-specialties in those fields of medicine. This may include the fields of dermatology, paediatrics, women’s reproductive health and antenatal care. There can be no doubt that the availability of sub-specialised GPs is beneficial to patients and the wider community. However, sometimes, a referral to a specialist for management and treatment is required and it is important that your GP recognises when a referral to a specialist for treatment is required. There might be more effective treatments available to you that a specialist might recommend compared to a GP, despite the sub-specialty and special interest that the GP may hold. There are also medical scenarios where a GP cannot provide treatment. This applies specifically to the provision of antenatal care where referral to an obstetrician may be required for management and treatment to ensure a good outcome for both mother and child.

 

If you or a loved one are living with the consequences a GP’s failure to provide you with appropriate treatment, or a failure to refer you to another doctor for treatment, you may have a claim for compensation. Contact Garling and Co Lawyers for a free no-obligation discussion. We will advise you of your rights and explain to you the process of bringing a claim for compensation.

 

Failure to refer and other referral errors encompass various incidents, such as:

  • GP’s failure to recognise the need for specialist referral, resulting in significant treatment delays.
  • Administrative mishaps leading to patients getting lost in the system or referral processing errors at the GP surgery.
  • Lack of follow-up after hospital treatment, where the GP’s role includes monitoring recovery and arranging further tests or treatment at the hospital.

 

If you have suffered harm due to a referral error, experiencing delayed treatment or diagnosis, your doctor’s potential medical negligence comes into question. To build a case, you must establish that other doctors with similar expertise would have acted differently, providing earlier referrals or handling them differently. Uncover the truth and seek the justice you deserve.

Have you suffered a
serious injury?

Allowing seriously injured people to secure the compensation they deserve so they can return to enjoying life.

Unsure? Give us a call

What Our Clients
Are Saying

See All Testimonials

Why Should I Choose Garling&Co Lawyers?

At Garling&Co Lawyers, we treat our clients with respect and support through what can be difficult process. Our lawyers have extensive experience and are all Accredited Specialists in Personal Injury Law, who are dedicated to achieving the best outcomes for our clients. Here are some key reasons to choose us.

Women on rock used in How to Choose a Compensation Lawyer
Image Description: Women on rock used in How to Choose a Compensation Lawyer

Proven Success

For more than 30 years, we’ve delivered outstanding results for seriously injured clients, supported by numerous awards and exceptional Google reviews that reflect the experiences of the people we’ve helped.

See All Testimonials
Client meeting - hands on desks
Image Description: Client meeting - hands on desks

Client-First Approach

Our team is trauma‑informed and dedicated to supporting clients through difficult times, providing personalised and compassionate guidance when it matters most.

See Who We Are
Client Choice Award Winner badge
Image Description: Client Choice Award Winner badge

Award-Winning Service

We’ve earned four consecutive Client Choice Awards for Best Personal Injury Law Firm (<$30m), with these honours reflecting the trust and positive experiences of our past clients.

See Our Awards
Lawyers cropped image
Image Description: Lawyers cropped image

Accredited Specialist Lawyers

Our lawyers are recognised Accredited Specialists in Personal Injury Law, a rigorous Law Society of NSW accreditation that ensures we consistently achieve the best outcomes for our clients.

See Our Team
Father and Son - Lost Income
Image Description: Father and Son - Lost Income

Serious Injury Negligence Experts

We are intentionally small so we can focus on serious injury claims, offering deep expertise, personal attention and a level of commitment that makes us the right team for complex negligence matters.

See Our Services

Failure to Refer Frequently Asked Questions